Legal
Refund Policy
Last updated October 14, 2026. Applies to Allocio digital subscriptions sold through our site and checkout partners.
1. Overview
This Refund Policy applies to purchases of Allocio Pro and related Allocio digital subscriptions sold via allocio.vercel.app and authorized checkout partners (including Lemon Squeezy when used as Merchant of Record).
Allocio Free does not require payment. Custom software services from DaneBuilds are billed separately and are not covered by this Allocio product policy.
2. Subscriptions
- You may cancel renewal at any time through your account or the payment partner’s customer portal.
- Fees already charged for the current billing period are generally non-refundable, unless required by law or we determine a service failure on our side prevented you from accessing Pro features you paid for.
- After cancellation, access continues until the end of the paid period, then reverts to Free (or ends, depending on plan rules in effect).
3. Access problems & duplicates
If you paid but cannot access Allocio Pro because of a technical issue caused by us, contact us within 14 days of purchase with your receipt. We will restore access or refund.
Duplicate or accidental charges: email us promptly with your order ID; we will reverse duplicates.
4. How to request a refund
Email danielbuilds1@gmail.com with your name, order / receipt ID, purchase date, and reason. We aim to respond within 2 business days. Approved refunds for partner-processed sales are returned via that partner to your original payment method.